Privacy Policy

Effective Date: July 27, 2025

MezBite (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our mobile application or visit our website (https://mezbite.com).

1. Information We Collect

We may collect the following types of information when you use our app:

• Personal Information: Full name, mobile number, gender, and delivery addresses.
• Usage Data: Meal preferences, order history, subscription plans, and feedback.
• Device & Technical Information: Device model, OS version, app version, crash logs, and Firebase push notification tokens.

2. How We Use Your Information

• Deliver meals and manage subscriptions
• Personalize your meal experience
• Communicate with you (including push notifications)
• Improve app performance and user support
• Comply with legal obligations

3. Third-Party Services

We use third-party services such as Firebase for analytics, push messaging, and crash reporting. These services may collect limited technical information under their respective privacy policies.

We do not sell or rent your personal data. We only share information with:

• Service providers (e.g., Firebase)
• Government or legal authorities (if required by law)

4. Data Retention and Security

We retain personal data only as long as necessary to provide our services or as required by law. Data is stored securely using industry-standard encryption and access control measures.

5. Your Rights and Choices

You have the right to:

• Access and update your information
• Request deletion of your account and data
• Opt-out of push notifications at any time

To make a request, contact: support@mezbite.com.

6. Children’s Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal data from children.

7. Changes to This Policy

We may update this Privacy Policy occasionally. All updates will be posted on this page with the revised effective date.

8. Contact Us

If you have any questions or requests related to your data or this Privacy Policy, please contact:

Muhammad Sakib
Email: mezbiteapp@gmail.com
Website: https://mezbite.com